You can cancel your subscription at any time, with effect at the end of the current subscription period.
Navigate to Platform Configuration - Manage Subscription - Manage Subscription
Click "Manage Subscription"
Click "Cancel Subscription"
Confirm Cancellation
You will be notified of when the cancellation will take effect.
Click "Cancel Subscription" to confirm the cancellation.
If you clicked by mistake or regret, click "Keep Subscription"
Reactivate subscription
Up until the actual cancellation of your subscription, you will be able to reactivate your plan.
Use the "Resume Subscription" button to stay with us.
You will now be able to resume the plan you already have active or chose another plan, to take effect at the end of the current subscription period.
Related Articles
Manage Subscription
Managing your subscription is very easy. From the Platform Configuration - Manage Subscription, you have access to all your information. Billing Information Billing information is important to maintain, as this is what is presented on your invoices. ...
Change subscription plan
At any time, you can up- or downgrade your subscription. Changes will take effect at the end of the current term. Navigate to Platform Configuration - Manage Subscription - Manage Subscription Click "Manage Subscription" We have 2 types of ...
Update payment method
If you need to change the creditcard used to handle payment for Nexa, go to Platform Configuration - Manage Subscription - Manage Subscription Here you will find a button to update your payment method. We accept all major creditcards like Visa, ...
Invoice history
All your invoices are available for download from Nexa. Navigate to Platform Configuration - Manage Subscription - Invoice History Download invoices All your invoices are downloadable as PDF.
Upgrade your storage limit
All subscriptions include 5GB of storage and traffic. If this is not sufficient, you can purchase additional storage in chunks of 25GB. You will be notified in Nexa, when you are low on storage. How to order more storage Ordering additional storage ...